Supporting Cyberinsurance from a Behavioural Choice Perspective (CYBECO) will research, develop, demonstrate, evaluate and exploit a new framework for managing cybersecurity risks, one that is focusing on cyberinsurance, as key risk management treatment. CYBECO integrates multidisciplinary research methods from Behavioural Economics, Statistics, Game and Decision Theory, Security Engineering and Behavioral Psychology in order to develop new concepts and models that are combined within a prototype software architecture (CYBECO Toolbox 2.0).

CYBECO recognizes that the cyberinsurance domain is not adequately developed, partly due to the lack of sufficiently large statistical data sample and partly due to the difficulties customers face when deciding on their cyberinsurance investment options. CYBECO will address both these barriers, aiming at delivering advances clearly positioned beyond the State-of-the-Art. We plan to implement a prototype tool that will demonstrate and promote the CYBECO model and concepts. We then foresee to perform behavioural experiments to validate current institutional cybersecurity frameworks and to provide relevant policy insights, particularly in reference to behavioural nudges in cybersecurity.

The CYBECO consortium is composed by complementary partners, coming from the addressed research, technological and market domains, that have a proven track record of high quality research capacity. Thus, the carefully structured workplan, embodies a holistic approach towards meeting the CYBECO objectives and delivering market-relevant outcomes of significant exploitation potential.

Project details

May 2017 – April 2019
Horizon 2020 (740920)
Funded value:
Project website

NORTH Lab investigators

Pam Briggs

I hold a Chair in Applied Psychology at Northumbria University and am a Visiting Professor at Newcastle University. My work primarily addresses issues of identity, trust and security in new social media, seeking answers to three main questions: Why and when do we feel secure in disclosing sensitive identity information about ourselves? What makes us trust an electronic message? How and when do we seek to protect our privacy?

In the last five years, I’ve secured over £2m in research funding, have published over forty articles on human perceptions of trust, privacy and security in computer-mediated communication and have developed, with colleagues, a new model of health advice-seeking online. I’m one of the founder members of the UK's Research Institute in the Science of Cybersecurity, funded by GCHQ in association with RCUK's Global Uncertainty Programme and my most recent research awards address both usable and inclusive privacy and security.

My latest projects (see projects page) concern cybersecurity across the lifespan (cSALSA), the human side of cyber and cloud crime (CRITICAL) and attitudes and decision-making behaviours around cyberinsurance (CYBECO). I’m also a co-investigator on the Digital Economy Research Centre (DERC) where I’ve been exploring ways to democratise context-relevant data collection and analysis and explore the design of digital platforms for social action.

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Dawn Branley-Bell

I am a Psychologist specialising in risk behaviour, health behaviour and technology. I have a keen interest in the application of behaviour change techniques particularly those involving technological interventions – whether this relates to interventions delivered via technology, and/or interventions to target behaviour linked to technology usage (e.g., risky online behaviour).

My ESRC funded doctoral research investigated online risk taking (for example, sharing personal information, engaging in dangerous online pranks) and access to risky online content (e.g., content depicting drug use, binge drinking, eating disorders, self-harm etc.). I explored the factors mediating and moderating willingness to engage in online risk, and the application of theoretical models (e.g., the Prototype Willingness Model). I also investigated links between content viewed online and users own offline behaviour.

In 2014, I was awarded an RCUK International Fellowship at the Library of Congress, Washington D.C as the first external researcher to access the LoC’s Twitter archive. Whilst there I worked closely alongside the LoC team to help advise on the future development and use of the archive, whilst also collecting Twitter and Tumblr data for my own research around online communication about self-harm, suicide and eating disorders.
I have collaborated on a range of projects, for example researching the pros and cons of mobile phone apps for victims of domestic abuse (and apps used by the perpetrators!) with the Durham Centre for Research into Violence and Abuse (CRiVA), and a trip to the Parliamentary Office for Science and Technology, Westminster, to discuss the implications of social media research for future policy.

I also have a keen interest in health behaviour, including how technology based interventions and tools can be used to promote positive behaviours. I have previously managed two major health and social psychology projects at the University of Leeds: 1). The Steps Towards Explaining Psychological Processes in Suicide (STEPPS) project looking at links between daily stressors, cortisol levels, suicide ideation and well-being and 2). A Yorkshire Cancer Research project ran in conjunction with the NHS, North East Bowel Cancer Screening Hub, and NHS Digital using a randomised controlled trial to test a new intervention to increase Bowel Cancer Screening Uptake (incorporating implementation intentions and the social norms approach).

I am primarily a mixed-methods researcher, appreciating the advantages of using both qualitative and quantitative research. I have collected and analysed a wide range of digital data, e.g., social media photos and profiles, online survey data, tweets and blogs. I hold a Behaviour Change Techniques Taxonomy Certificate for coding competence of complex behaviour change interventions from University College London (UCL).

I am now a Research Associate within the Psychology and Communication Technology (PaCT) Lab at Northumbria University, where I am involved with the Horizon 2020 CYBECO project looking at supporting cyberinsurance from a behavioural choice perspective.

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Lynne Coventry

Lynne Coventry is the Director of PaCT Lab (Psychology and Communication Technology) at the University of Northumbria. Lynne is best known for her work on usable security, particularly biometrics.

Her research interests are varied and she is currently involved in research exploring the role of communication technology in the lives of older adults to facilitate mobility and inclusion, the role of trust in student’s use of online information, the usability of medical products and the design of usable security. She is an applied researcher who enjoys working in multidisciplinary teams to solve real problems. She is keen to explore new ways of integrating psychology into design and technology development processes.

She has a multidisciplinary background with a BSC in Psychology and Computing Science, an MSc in Software Engineering and a PhD in Human Computer Interaction. While her early career was spent as a research fellow and lecturer at Stirling University, Heriot Watt and Dundee university, the majority of her career has been as a researcher within Industry (both computing and medical products) working to incorporate understanding of people, their use and acceptance of technology into the requirements and design process.

Lynne is a founding member of the Scottish Usability Professional Association and previous vice president. Lynne is a founding member of STEPS, and current Editor of Interfaces (A British Computer Society Magazine) and a reviewer for a number of international conferences and journals.

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