Pam holds a Chair in Applied Psychology at Northumbria University where she is a member of the PaCTLab and is a Visiting Professor at Newcastle University’s School of Computing. She is the Co-Director of the UK’s Centre for Digital Citizens, where she takes the lead on the ‘safe citizen’ challenge area. Her work addresses issues of identity, trust and security in computer mediated communication, where she explores the digital experiences of those in more marginalised communities. Over the last five years she’s secured over £2m in research funding and has published over forty articles on trust, privacy and security in computer-mediated communication. She is a co-investigator for Northumbria’s Academic Centre for Excellence in CyberSecurity (ACE) and one of the founder members of the UK’s Research Institute in the Science of Cybersecurity (RISC). She has contributed to three UK Government Office for Science reports on trust and cybersecurity, has worked as an independent ethics advisor for the European Commission and is a member of the UK’s All Party Parliamentary Group on Digital Identity.
I am Professor of Digital Living in the School of Computer and Information Science. I study Human-Computer Interaction (HCI) and the design of interactive computational technologies. I'm particularly interested in design research methods and the ways in which technology design can be centred on rich understanding of user experiences, cultures and contexts.
I have previously held positions as Senior Lecturer of Experience-Centred Design and then Reader in Cultural Computing at Newcastle University, Lecturer in Human-Computer Interaction in the Mixed Reality Lab and School of Computer Science at the University of Nottingham, and as a post-doc in the Socio-Digital Systems group at Microsoft Research Cambridge. My background is in Psychology (BSc) and Ergonomics (MSc) with a PhD in Computer Science. Over the years my work has been heavily influenced by the sociologists, philosophers and designers that I've collaborated with and consequently I take a design-led, social science orientation to understanding human experience and its application to the design of digital technologies. Accordingly, and although trained as an experimental scientist, my research is increasingly based on qualitative methods and design-research practices.
